This is the first of a three course series to prepare students for the CompTIA A+ certification exams. Learn the responsibilities and tasks required for an entry level computer service technician to successfully perform in a customer-based environment. Topics include the function and operation of major elements in a personal computer system, an introduction to hardware, how hardware and software work together, microcomputer operating systems, using diagnostic tools, and PC troubleshooting, repair, and maintenance. Course delivery is a hybrid classroom and online combination. 5 CEUs Same As: PCA 644.