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Managing Customer Service (MGT 818)

Continuing Education Course

2.175 - 2.9 CEU

$159

Online

Master customer service management with techniques for key concepts, marketing, consumer expectations, quality, hiring, communication, complaint handling, training, and using call centers and online tools. For details, visit ed2go. com/ccbconline/.

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Continuing Education Fall ( Sections)

    • Flexible Time
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    • 11/13/2024 - 01/03/2025
    • #31875
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    • Flexible Time
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    • 12/18/2024 - 02/07/2025
    • #33668
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Continuing Education Spring ( Sections)

    • Flexible Time
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    • 04/16/2025 - 06/06/2025
    • #34326
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    • Flexible Time
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    • Online
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    • 03/12/2025 - 05/02/2025
    • #34325
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