Skip to content
Program and Course Finder

Dealing with Difficult People (MGT 618)

Continuing Education Course

.375 - .5 CEU

This course is designed to enable the student to learn methods used to better understand and deal with challenging personalities in the workplace. Topics to be covered include causes and manifestations of difficult behavior, characteristics of difficult people, strategies to diffuse challenging situations, problem solving techniques, dealing with change, preventing and dealing with problems, strategizing and action planning for dealing with difficult people.

Related Courses

High Speed Project Management

MGT 630

This course is designed to provide models for accelerating the project management process. Topics include team management, resource effectiveness,...

Performance Management: An Approach...

MGT 634

This course assists participants in developing enhanced skills for using performance management tools and techniques as a framework for developing...

Starting a Non-Profit

MGT 648

An industry veteran shows you how to take a nonprofit business from vision to reality. For details, go to http://www.ed2go. com/ccbconline/.

Emotional Intelligence

MGT 656

This course is designed to enable the student to learn to improve relationships in the workplace through an understanding of concepts associated...
View more

Ready to get started?

Your next step is to register for this class. No application needed!

Register Request info