An elective in the ManageFirst Professional Series, this course will teach you how to lead a team to deliver exceptional customer service for the food-service industry. You'll learn how to create a guest service culture, exceed guest expectations, accept and deliver guest food orders, and ensure accurate and responsible food and beverage service. This is a blended format with online and face-to-face instruction. Upon completion, you will take the included ManageFirst Customer Service certification exam.
