Administrative Professional

​Administrative assistants have a wide range of front-line responsibilities in an organization. They provide support to managers and employees, assisting in daily office needs and managing a company's general administrative activities such as filing paperwork, answering phone calls, preparing documents for a meeting, and managing the calendar of their supervisors.



This program features courses that will provide the key skills and help the student gain the proficiency and knowledge needed to become a successful professional administrative assistant. Students will learn communication skills, task and time management, document creation and file management, scheduling and travel planning skills that are related to day to day work relationships, as well as common technologies used in the current workplace such as Windows, Microsoft applications, online applications, and cybersecurity. Participants will ha​ve the opportunity to earn the Professiona​​l Administrative ​Certification of Excellence (PACE certification) as part of the program.​



Students entering this program should have good oral and written communication skills, good interpersonal skills, good organizational skills, good problem-solving skills, ability to work independently and as part of a team, and ability to take direction. Recommended is a typing speed of 40 wpm.



Professional administrative assistants work in a variety of industry sectors, in privately held companies, government agencies, and non-profit organizations. Additional career information may be found in Career Coach: https://ccbcmd.emsicc.com/​.​

Program Course Sequence