The Community College of Baltimore County Continuing Education and Economic Development

Instructional Design and Assessment Center (IDAC)

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The Instructional Design and Assessment Center (IDAC) provide comprehensive solutions to your specific workforce development needs. CCBC's experienced professionals can identify your training needs, determine whether your training outcomes have been achieved and improve the impact of your training investment on the company's bottom line. We offer your organization an affordable way to help attract and retain a qualified workforce in order to meet your business goals.

IDAC can:

  • Analyze job flow and work requirements to develop standardized procedures, streamline processes and improve productivity
  • Develop detailed job or task analysis, pay-for-skills criteria, and internal certification standards for employees in addition to creating career pathways
  • Assess current and new employee skills to determine job fit, identify skill gaps and better target training needs and solutions
  • Customize training programs for your company that promote consistency in training with clearly identified performance-based learning outcomes
  • Provide Instructional Design solutions.

IDAC staff will work with you to assess your workforce development and training needs and render customized solutions that can be implemented quickly.

  • Improve employee efficiency and effectiveness
  • Develop, update or restructure job descriptions
  • Create pay-for-skills or pay-for-performance programs
  • Analyze performance and skill requirements for jobs or work functions
  • Identify viable career pathways to support employee development programs
  • Assess technical and workplace support skills of current and new workers using the Nationally recognized WorkKeys® assessment tool
  • Create company specific certification programs
  • Design company-specific training programs
  • Standardize and document work processes and standard operating procedures
  • Plan and facilitate meetings, planningsessions and work improvement team activities
  • Assist with the development of consistent and measurable on-the-job training

Contact: Penny Jung, 443-840-1610

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