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MANAGERS AND SUPERVISORS


Administrative Assistant Fundamentals
Gain the skills and knowledge you'll need to prepare for the Certified Administrative Professional exam and begin a rewarding career as an administrative assistant.
Total Cost: $109 (Tuition: $20 Fees: $89)
CRN# Day/# DATES TIME LOCATION

35571 Arranged 1/21-3/13 Arranged ED2GO

35567 Arranged 2/18-4/10 Arranged ED2GO

35563 Arranged 3/18-5/8 Arranged ED2GO

The Role of the Supervisor
Become acquainted with fundamental management principles and practices, and build a repertoire of effective supervisory skills.
Total Cost: $129 (Tuition: $79 Fees: -$50)

CRN# Day/# DATES TIME LOCATION

35532 T/R(2) 3/24-26 6-9pm OM

35534 F(1) 3/27 9am-4pm HV

Business Ethics: Navigating the Gray Areas
Examine business ethics and their long-term benefits. Explore the differences between legal and ethical issues and approaches. Intended for business owners, managers, supervisors and others dealing with customers and suppliers.
Total Cost: $129 (Tuition: $79 Fees: $50)

CRN# Day/# DATES TIME LOCATION

37302 S(1) 3/7 9am-4pm HV

Coaching: Creating High Performance Employees
Explore coaching techniques. Examine characteristics of coaching relationships and the model for a business coaching cycle including the importance of applying communication skills and active listening to develop highly productive employees..
Total Cost: $129 (Tuition: $79 Fees: $50)

CRN# Day/# DATES TIME LOCATION

37301 F(1) 3/6 9am-4pm OM

Managing Across Generations
Develop a better understanding of the needs of the multi-generational workforce. Explore the differences between generations to improve understanding and workplace productivity. Topics include workplace attitudes and expectations, generational values, power structures and hierarchy and work ethics.
Total Cost: $129 (Tuition: $79 Fees: $50)

CRN# Day/# DATES TIME LOCATION

37299 F(1) 2/20 9am-4pm  

Finance for the Non-Financial Manager
Develop a basic understanding of the essentials of financial management of businesses and organizations. Explore terms, along with financial tools to measure performance. Intended for managers and supervisors with no financial background.
Total Cost: $149 (Tuition: $99 Fees: $50)

CRN# Day/# DATES TIME LOCATION

37304 S(1) 3/21 9am-4pm HV

Strategic Business Planning: Planning for Growth
Examine strategic approaches to developing a business plan. Review techniques for positioning the organization to successfully target the right markets, and how to plan for sustainable growth that is aligned with organizational vision. Intended for managers and small business owners.
Total Cost: $129 (Tuition: $79 Fees: $50)

CRN# Day/# DATES TIME LOCATION

37300 S(1) 2/21 9am-4pm HV

Documentation and Discipline
Learn the skills required to increase effectiveness when disciplinary action is needed to correct performance and to document progressive steps. Examine verbal counseling, written warnings and the importance of detailed documentation.
Total Cost: $129 (Tuition: $79 Fees: $50)

CRN# Day/# DATES TIME LOCATION

37303 F(1) 3/20 9am-4pm OM

Introduction to Business Analysis (PDH)
Learn analytical techniques that can be used to provide data for business decisions. Topics to be covered include problem-solving techniques, probability, mean and standard deviation, qualitative and quantitative forecasting, and PERT and CPM planning techniques.
Total Cost: $109 (Tuition: $20 Fees: $89)

CRN# Day/# DATES TIME LOCATION

35642 Arranged 1/21-3/13 Arranged ED2GO

35644 Arranged 2/18-4/10 Arranged ED2GO

35647 Arranged 3/18-5/8 Arranged ED2GO

Mastery of Business Fundamentals (PDH)
Gain an understanding of the significance of strategic planning and discover how external and internal environmental factors affect an organization. Acquire practical business experience in management and finance; learn key financial terms and cash flow management along with basic business law, contracts and the principle-agency relationship all without enrolling in an MBA program. Explore various organizational structures and determine how to use leadership, motivation, and control for maximum impact.
Total Cost: $109 (Tuition: $20 Fees: $89)

CRN# Day/# DATES TIME LOCATION

35579 Arranged 1/21-3/13 Arranged ED2GO

35580 Arranged 2/18-4/10 Arranged ED2GO

35582 Arranged 3/18-5/8 Arranged ED2GO

Six Sigma: Total Quality Fundamentals
Learn how to effectively apply the fundamentals of Six Sigma: Total Quality Fundamentals. Understand what quality is and learn about the histories of the quality movement with Six Sigma. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of non-quality, variation, and the total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the in's and out's of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.
Total Cost: $109 (Tuition: $20 Fees: $89)

CRN# Day/# DATES TIME LOCATION

35650 Arranged 1/21-3/13 Arranged ED2GO

35659 Arranged 2/18-4/10 Arranged ED2GO

35662 Arranged 3/18-5/8 Arranged ED2GO
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