The Community College of Baltimore County Continuing Education and Economic Development
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LEADERSHIP DEVELOPMENT

MGT 634
Performance Management: An Approach to Employee Development

Develop enhanced skills for using performance management tools and techniques as a framework for developing a more productive workforce. Learn techniques and approaches through which performance management, appraisal, and coaching can be used as development tools and as means to improve individual productivity.
Total Cost: $149 (Tuition: $109 Fees: $40)

CRN# Day/# DATES TIME LOCATION

83201 F(1) 3/12 9am-4pm HV

MGT 599
Managing Across Generations

Develop a better understanding of the needs of the multi-generational workforce. Explore the differences between generations to improve understanding and workplace productivity. Topics include workplace attitudes and expectations, generational values, power structures and hierarchy and work ethics.
Total Cost: $159 (Tuition: $129 Fees: $30)

CRN# Day/# DATES TIME LOCATION

83209 W(1) 3/24 9am-4pm HV

MGT 569
Coaching: Creating High Performance Employees

Explore coaching techniques. Examine characteristics of coaching relationships and the model for a business coaching cycle including the importance of applying communication skills and active listening to develop highly productive employees.
Total Cost: $149 (Tuition: $109 Fees: $40)

CRN# Day/# DATES TIME LOCATION

83210 F(1) 3/26 9am-4pm HV
SMB 007
Business Ethics: Navigating the Gray Areas

Examine business ethics and their long-term benefits. Explore the differences between legal and ethical issues and approaches. Intended for business owners, managers, supervisors and others dealing with customers and suppliers.
Total Cost: $149 (Tuition: $109 Fees $40)
CRN# Day/# DATES TIME LOCATION

84489 S(1) 4/10 9am-4pm HV

MGT 323
Documentation and Discipline

Learn the skills required to increase effectiveness when disciplinary action is taken to correct performance and to document progressive steps. Examine verbal counseling, written warnings and the importance of detailed documentation.
Total Cost: $149 (Tuition: $109 Fees $40)
CRN# Day/# DATES TIME LOCATION

84493 F(1) 4/16 9am-4pm HV

FIC 019
Finance for the Non-Financial Manager

Develop a basic understanding of the essentials of financial management of businesses and organizations. Explore terms, along with financial tools to measure performance. Intended for managers and supervisors with no financial background.
Total Cost: $149 (Tuition: $109 Fees $40)

CRN# Day/# DATES TIME LOCATION

84552 S(1) 5/15 9am-4pm HV

MGT 572
Managing Organizational Change

Examine techniques to produce behavior that enables change, and strategies and models for dealing with resistance to change. Emphasizes the role of communication in managing orderly change.
Total Cost: $149 (Tuition: $109 Fees $40)

CRN# Day/# DATES TIME LOCATION

84549 F(1) 5/14 9am-4pm HV

MGT 573
Train the Trainer

Learn to conduct effective business training sessions by examining the Instruction Cycle for use in both cross and top-down training contacts. Explore the importance of demonstration in training sessions and the impact that effective verbal and written communication skills have on successful training assignments.
Total Cost: $149 (Tuition: $109 Fees $40)

CRN# Day/# DATES TIME LOCATION

84566 S(1) 5/22 9am-4pm HV


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