Business Communications, Customer Service, Food Preparation, Human Resources, Insurance & Financial Services, Leadership Development, Managers & Supervisors, Non Profit Organization Management, Project Management, Real Estate, Sales & Marketing, Small Business & Home Business, Supervisory Development
LEADERSHIP DEVELOPMENT
MGT 634
Performance Management: An Approach to Employee Development
Develop enhanced skills for using performance management tools and techniques as a framework for developing a more productive workforce. Learn techniques and approaches through which performance management, appraisal, and coaching can be used as development tools and as means to improve individual productivity.
Total Cost: $149 (Tuition: $109 Fees: $40)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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83201
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F(1)
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3/12
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9am-4pm
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HV
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MGT 599
Managing Across Generations
Develop a better understanding of the needs of the multi-generational workforce. Explore the differences between generations to improve understanding and workplace productivity. Topics include workplace attitudes and expectations, generational values, power structures and hierarchy and work ethics.
Total Cost: $159 (Tuition: $129 Fees: $30)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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83209
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W(1)
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3/24
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9am-4pm
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HV
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MGT 569
Coaching: Creating High Performance Employees
Explore coaching techniques. Examine characteristics of coaching relationships and the model for a business coaching cycle including the importance of applying communication skills and active listening to develop highly productive employees.
Total Cost: $149 (Tuition: $109 Fees: $40)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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83210
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F(1)
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3/26
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9am-4pm
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HV
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SMB 007
Business Ethics: Navigating the Gray Areas
Examine business ethics and their long-term benefits. Explore the differences between legal and ethical issues and approaches. Intended for business owners, managers, supervisors and others dealing with customers and suppliers.
Total Cost: $149 (Tuition: $109 Fees $40)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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84489
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S(1)
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4/10
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9am-4pm
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HV
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MGT 323
Documentation and Discipline
Learn the skills required to increase effectiveness when disciplinary action is taken to correct performance and to document progressive steps. Examine verbal counseling, written warnings and the importance of detailed documentation.
Total Cost: $149 (Tuition: $109 Fees $40)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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84493
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F(1)
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4/16
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9am-4pm
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HV
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FIC 019
Finance for the Non-Financial Manager
Develop a basic understanding of the essentials of financial management of businesses and organizations. Explore terms, along with financial tools to measure performance. Intended for managers and supervisors with no financial background.
Total Cost: $149 (Tuition: $109 Fees $40)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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84552
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S(1)
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5/15
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9am-4pm
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HV
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MGT 572
Managing Organizational Change
Examine techniques to produce behavior that enables change, and strategies and models for dealing with resistance to change. Emphasizes the role of communication in managing orderly change.
Total Cost: $149 (Tuition: $109 Fees $40)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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84549
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F(1)
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5/14
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9am-4pm
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HV
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MGT 573
Train the Trainer
Learn to conduct effective business training sessions by examining the Instruction Cycle for use in both cross and top-down training contacts. Explore the importance of demonstration in training sessions and the impact that effective verbal and written communication skills have on successful training assignments.
Total Cost: $149 (Tuition: $109 Fees $40)
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CRN#
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Day/#
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DATES
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TIME
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LOCATION
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84566
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S(1)
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5/22
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9am-4pm
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HV
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