Business Communications, Customer Service, Education, Hospitality/Food Preparation, Human Resources, Insurance & Financial Services, Leadership Development, Managers & Supervisors, Non Profit Organization Management, Project Management, Real Estate, Sales & Marketing, Small Business & Home Business, Supervisory Development,Supply Chain Management

HUMAN RESOURCES

Human Resources Management
Continuing Education Certificate
In cooperation with the American Management Association (AMA)

• Give your resume a boost
• Gain a widely recognized credential
• Complete five AMA courses to earn a Continuing Education Certificate in Human Resources

Also open to students not seeking the AMA Continuing Education Certificate
For more information, call Peter Naron at 443-840-4572 or email pnaron@ccbcmd.edu

HUMAN RESOURCES

MGT 547
Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management
Become a better interviewer. Learn the skills of open-ended questioning, active listening and reading body language. Topics include techniques to overcome challenging interviewing situations, legal do's and don'ts and documentation. Text included in cost of the course; provided at first class.
Total Cost: $299 (Tuition: $112 Fees: $187)

MGT 548
Performance Appraisals: Strategies for Success
Learn to manage the performance appraisal process and deliver maximum value to both employees and the organization. Develop skills to assess past performance, set achievable goals for the future and prepare a comprehensive written performance review. Examine individual employee reviews and goals in relation to organizational strategy. Text included in cost of the course; provided at first class.
Total Cost: $299 (Tuition: $112 Fees: $187)

MGT 728
How to Manage Training: Facilitating Workplace Learning for High Performance
Learn how to manage training, facilitate workplace learning, and enhance organizational effectiveness. Now more than ever, a well-trained workforce is critical to any organization's success. Topics include training business plans, learning formats, collegial problem solving and mentoring. The roles a training manager needs to fulfill (such as performance consultant and budget keeper) will also be reviewed.
Total Cost: $299 (Tuition: $112 Fees: $187)