The Community College of Baltimore County Continuing Education and Economic Development
CEED
Customer Service
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Business Communications, Customer Service, Food Preparation, Human Resources, Insurance & Financial Services, Leadership Development, Managers & Supervisors, Non Profit Organization Management, Project Management, Real Estate, Sales & Marketing, Small Business & Home Business, Supervisory Development

CUSTOMER SERVICE

WOS 053
Customer Service Fundamentals

Gain skills needed to handle customer problems and issues. Learn the tools and techniques to address common service issues facing businesses and organizations and how to increase customer satisfaction levels in balance with company needs.
Total Cost: $139 (Tuition: $99 Fees: $40)

CRN# Day/# DATES TIME LOCATION

83204 R(1) 3/18 9am-4pm HV
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